Privacy notice

Policies and Terms

Privacy Policy

Latoya Ready-Made Garments Co., Ltd. is an Egyptian joint stock company that seeks to improve the lives of its customers through distinguished and high-quality products with a registered Arab identity operating under Egyptian laws, and its headquarters are in Egypt - Dakahlia, Mit Ghamr, and it is registered with the taxes in the value-added tax register under number (222-892-196), and that is the privacy of its customers and we do our utmost to ensure Protecting their data and personal information In compliance with all applicable legislation relating to the protection of personal data, we follow the following privacy and data protection policy (“Policy”) which sets out the main aspects regarding the personal data we collect and process on our website, for what purposes we collect this data, how we use this information and how you can change this information and know your preferences. How we communicate with you and how we ensure the protection of this personal data and your rights in relation to your personal data. We comply with applicable legal provisions and the personal data we receive, collect from you, process, store or retain is processed in accordance with applicable legislation and exclusively for the purposes set out in this policy. It is worth noting that this policy applies to you regardless of how you access our website, and therefore, it includes any device through which you communicate with our website (via phone, tablet, personal computer, etc.)

A) Acceptance of the Privacy and Data Protection Policy
Before taking any further action on our website, we strongly recommend that you read this policy carefully. If you do not agree to this Policy and you do not want your personal data to be used as detailed here, you must stop using our website and do not provide us with your personal data. We assure you every time you use our website that you are subject to our policy, and by further communicating with our website, browsing and using it, you confirm that you have read, understood and agreed to this policy.

B) Here is the personal data that is collected:
1. Personal Data When you interact with or browse our website, make online purchases through our website, subscribe to newsletters and the website where we advertise our services and campaigns, we collect some of your personal data in order to serve you better. – Your name, gender and date of birth – Your email address and phone number – Personal interests and comments Browsing and Shopping Preferences

Your Site Please note: In order to create a personal account on our website and to make online purchases, you are required to provide us with all the personal data mentioned above. If you do not agree to provide this personal data, you will not be able to create your personal account or make purchases on our website.

.2 Technical and statistical information and data We note that in addition to the personal data detailed above, we collect information about your device as well as other technical and statistical information and data such as the number of times and duration of your visits to our website, the number of times you place orders, the Internet Protocol address at the time of placing the order, and statistics about the product pages you visited and from which you ordered products. We collect and use this data to analyze what you do during your visit and your preferences, to manage the website for statistical purposes and for security reasons. The technical and statistical data we obtain through your browser or device may also be used for marketing and advertising purposes, noting that this data will not be linked to your personal data and will not be used to identify you. You are required to provide your account details

3. Payment information and data (banking information and/or payment card details)

As part of processing any order and depending on the payment method you choose when placing the order,

your bank and credit card details and follow up on these details to be used to make payments to us or for refunds to you as the case may be.

It is worth noting that in this case, you must Your payment data is directly submitted to the payment processing company and not to us and therefore you will be subject to the privacy policy of the payment processing company. We recommend that you read these terms and conditions before choosing this payment method. The credit card information used to place an order will not be saved and will never be stored in our system.

c) How we use the collected personal data
Accordingly, we collect your personal data for the following purposes: · Creating a special account for you on the Latoya website (e.g. your name and email) · Processing your requests through the Internet services (e.g. your name, address and date of birth)
· Sending SMS service notifications to inform you about deliveries (e.g. your phone number) · Sending marketing offers such as a newsletter Catalogs (e.g., your email address, name, and postal address) · Inform you of delivery problems with products you have ordered (e.g., your telephone number and street address) · Respond to your inquiries and inform you of new or changed services (e.g., your email address) · Analyze your personal information to provide you with marketing offers and information that suit your preferences (e.g., your email address
and habits For shopping, technical and statistical data) · Verify that you are of legal age to shop online (e.g. your date of birth)
Please note that we do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you should not use this website or submit any personal data to us. In addition, personal data collected through the Website may also be used for the following purposes:
· Preparing and completing order processes and ensuring communication with our customers in order to fulfill our obligations arising from any transactions with customers.
· Providing you with information about our products, services, campaigns, promotions, notices and/or other information. · Better understand our customers’ shopping preferences to help them enjoy shopping on our website in a way that suits their personalities · Perform statistical and trend analyses, including for marketing and other corporate purposes · Enhance website security

d) How we share aggregated personal data Personal data collected on the website may be shared, disclosed or Prepared by our employees and partners who provide related services (such as freight forwarding and delivery companies, call centers, database services, advertising and marketing agencies, etc.). We may disclose and/or transfer your personal data to our affiliates and also to relevant government authorities where required by law in order to provide the best service to our customers and to meet our obligations towards our customers. However, the company protects Your personal data in any case and we also ensure that these companies that share your personal data protect this data and guarantee privacy at the same level as your personal data. All personal data and other information that we collect from you may be transferred outside Egypt, with the assurance that in this case we take all technical and organizational measures in accordance with the applicable legislation regarding the transfer of personal data. Otherwise, your personal data will never be disclosed to any third party, whether natural persons or legal entities that do not have any business relationship with us for the purposes of this website and will not be used or sold for any commercial purposes.

In the event that another company is interested in acquiring all or part of our business, we reserve the exclusive right to disclose your personal data and other information to such company and for the purposes of the anticipated purchase. We cannot control or assume any responsibility for the transfer of your personal data and other information carried out by other partner companies providing related services on or in connection with our website.

e) Cookie Policy
This paragraph refers to cookies and web pages operated by Latoya. Please note that in order to ensure the correct operation of this website, we sometimes place small data files called cookies on your device. A cookie is a small text file (letters and numbers) that a website places on your computer, phone or other device when you visit a website containing information About your browsing on this website. Cookies are installed upon request from the web server on your browser (e.g. Internet Explorer and Chrome) and do not contain any software, spyware or virus programs and cannot access information on the user's device. The function of cookies is to allow our website to remember what you have done and your preferences (e.g. login, language, font and other display preferences) during your visit. A period of time, so you do not need to save your login when you return to the site or browse from one page to another.

Use of Cookies Cookies are industry standards used to ensure that your shopping on our website is more efficient and secure and cookies are used on all shopping sites. Cookies are part of the functionality of our website and their main purpose is to improve and facilitate your experience on our website. By remembering your actions as a user and identifying you, the use of cookies maintains Latoya's efforts to provide you with the best services. Also, when using cookies, we can tell you in a quick and easy way about our offers and this will be an easy way for online advertising. Furthermore, the information collected in cookies allows us to improve the website, adapt its content to the user's preferences and individual needs, improve the results of searches, and maintain and enhance the functionality and performance of the website. The cookie used on the website is in all cases temporary in nature and is used only to improve the effectiveness of the last transmission. The cookies used on the website are only associated with anonymous users and their computers and do not provide personal details about users.
The cookies used on the website will not be used for any purposes other than those stated.

What types of cookies are used on this website?
Our website uses the following types of cookies:
Ø Technical cookies This type allows the user to browse our website and use functions such as the shopping cart or wish list
Ø Analytical cookies Latoya uses analytical cookies to count the number of users who visit its website and are registered with it. This cookie makes it easier for the company to measure and analyze the way users browse this website. Ø Preference Cookies When users browse or shop on this website, the website reminds them of their preferences (e.g., their preferred location or language). Thanks to these types of cookies, we are able to provide simpler, more relevant and personalized browsing experiences for users. Ø Advertising Cookies This type of cookie is used to display advertisements that are relevant to users and helps Latoya measure how The effectiveness of its advertising campaigns. When browsing the website, users agree to Latoya downloading these types of cookies on their devices, which they will review when the user visits the website in the future.

Who uses the information stored in cookies?

We use the information stored in cookies on the website exclusively, with the exception of other information identified as “third party cookies” which are used and managed by third parties. External Provides us with the services required to improve our services and the user experience when browsing our website

The basic services of this type of cookie “third party cookies” are used to obtain statistics to obtain electronic transactions.

Payment executed and secure.

(How can I disable and delete the use of cookies? You can control, delete and/or block cookies from this website at any time by modifying your browser settings. You can delete all cookies already on your computer and you can set most browsers to block them. If you do this, you may have to manually adjust some preferences each time you visit a site and some services may not work. and functions.

As each browser's configuration is different, cookies are usually configured from the "Preferences" menu or the "Tools" menu. For more details on configuring cookies on your browser, please check the "Help" menu on your browser.

g) How can I avoid the use of cookies on this website? If you prefer to avoid the website, you first need to disable cookies in your browser. Please note When you choose to disable cookies, you will not be able to take advantage of all of our features and you may not be able to obtain certain functions from our website. By continuing to use the Latoya Company website, you agree to our cookie policy.

H) Data Security and Protection
The company respects the privacy of its customers' personal information and makes every effort using the latest technology to ensure privacy.

All data is stored and backed up in

All physical, electronic and administrative measures are in place to ensure the security of our system.

Secure servers inside and outside. Data obtained through our website is transmitted via SSL technology which ensures secure data transmission. On the pages where you provide your payment details on our website, you will notice an image of a lock or key appearing on the far right of the address line (depending on the browser you are using) and the first letters of this address line change from http to https. If you see this, you can be sure that our website is on secure servers.

i) The rights of our customers and visitors regarding their personal data
It is important to us that we ensure that you have all your rights regarding Concerning your personal data because we would like to inform you that, in accordance with the applicable law, you have the following rights: – Right to access personal data: You have the right to obtain from us upon request and free of charge (for one request per year) the personal data information concerning you that we have collected or not collected together with all other mandatory information provided for by law. You can exercise this right by sending us a written request dated and signed by you indicating if you would like us to send You have this information to a specific address or through the correspondence service. – Right to intervene regarding personal data: You have the right, upon request and free of charge, to obtain the possibility of correcting, updating, blocking or erasing personal data that does not comply with legal requirements, in particular incomplete or inaccurate personal data, as well as converting this personal data into anonymous data. Any such processing also includes notification to the third party to whom such personal data has been disclosed through any such processing. You may exercise this right by sending us a written or dated request signed by you indicating whether you would like us to send this information to you at a particular address or through a messaging service. – Right to object: You have the right to object at any time to any of your personal data not being processed for the purpose of any of the operations based on justified and legitimate reasons regarding your specific situation. If your objection is justified, we will not process this data. Also, you have the right to object at any moment free of charge and without justification to not processing any of your personal data for direct marketing purposes or disclosing it to a third party for this purpose. You may exercise this right by sending us a written or dated request signed by you indicating whether you would like us to send this information to you at a particular address or through a mailing service. – Right not to provide personal data for individual decision: You have the right to request and obtain the withdrawal or cancellation of any decision legally resulting from you, provided that this decision is exclusively appropriate based on the process of handling personal data carried out through automated means for the purpose of evaluating some aspects of your personality or re-evaluating this decision. - The right to seek justice: You have the right to seek justice to defend any of your rights guaranteed to you by law that have been violated, without restrictions on the right to file a complaint with the supervisory authority. – Right to erase personal data (“right to be forgotten”): You have the right to request at any time, free of charge, the erasure of personal data if this personal data is no longer necessary in relation to the purposes for which we collected it or other transactions and in any other case mentioned in the applicable legislation.

j) Newsletters, messages and warnings. Right to choose not to subscribe to electronic newsletters
We offer you the right to choose between receiving notifications or not receiving them during Your entire experience on the Website. In this regard, please note that once we initially collect your personal data in connection with the sale of our products through the Website for direct marketing purposes, we will ask for your consent to continue using your personal data as we have offered to you for our commercial purposes. However, you can always revoke your consent for personal information used for marketing purposes (e.g. sending newsletters or sending Offers to your email address (including when we initially collect your personal data or in both cases where you receive one of our messages and unsolicited messages